Program identity
- Program name
- Ariel Feedback
- Program operator
- The Azevedo Marketing Group LLC
Ariel Feedback is operated by The Azevedo Marketing Group LLC.
Purpose
Customer-care and customer-feedback communications relating to Ariel Feedback.
What messages may contain
- Requests for feedback about a consumer’s experience with Ariel Feedback
- Enrollment confirmations
- Customer-care communications
- Reminders related to an existing Ariel Feedback request
- Service or support responses relating to Ariel Feedback
- Opt-in, opt-out, and help confirmations
Ariel Feedback controls the standardized messages sent through the Ariel Feedback SMS program.
Message frequency and rates
Message frequency varies.
Message and data rates may apply.
Opt out
Reply STOP to opt out. A STOP request ends future SMS from the relevant Ariel Feedback messaging program, except for a message needed to confirm or process the opt-out where permitted. Ariel Feedback intends to recognize common expressions of opt-out intent and suppress future program messages promptly.
Help
Reply HELP for help. You may also contact support@arielfeedback.com.
Consent
Consent to receive SMS from Ariel Feedback is voluntary, separate from other interactions, not a condition of purchase or submission of feedback, and is not implied merely because someone provides a phone number. SMS enrollment is available through the optional SMS section of the Ariel Feedback feedback form.
Web enrollment location
The Ariel Feedback feedback form is the sole production web-form SMS enrollment location. Its optional SMS section uses an unchecked checkbox and requires a valid U.S. or Canadian mobile number before an opt-in event is recorded. The SMS enrollment information page contains no enrollment form and directs consumers to the feedback page.