Get help
Reply HELP for assistance.
Support
Ariel Feedback Support
Questions about a feedback request or text message? Use the support options below.
SMS assistance
Opt out
Reply STOP to opt out of Ariel Feedback SMS messages.
Email support
Email support@arielfeedback.com for support.
The Azevedo Marketing Group LLC1233 Cochran Drive
Tracy, CA 95377
United States
Frequently asked questions
What is Ariel Feedback?
Ariel Feedback is a centralized customer-feedback platform and consumer-facing messaging program operated by The Azevedo Marketing Group LLC.
Why did I receive a text from Ariel Feedback?
You may receive an Ariel Feedback text if your mobile number was voluntarily enrolled in the Ariel Feedback SMS Program through an approved consent method.
What kind of messages does Ariel Feedback send?
Ariel Feedback sends customer-care and feedback-related communications concerning your experience with Ariel Feedback.
How did Ariel Feedback get my number?
A mobile number may be provided directly through the Ariel Feedback opt-in form. A phone number alone does not constitute SMS consent.
How do I stop messages?
Reply STOP.
What happens when I reply STOP?
Future SMS under the relevant program are suppressed, except for a message needed to confirm or process the opt-out where permitted.
How do I get help?
Reply HELP or email support@arielfeedback.com.
Does Ariel Feedback sell my SMS consent?
No. Ariel Feedback does not sell SMS opt-in data or consent for marketing or promotional use.
How can I report a message I did not expect?
Reply STOP to opt out, then email support@arielfeedback.com with the date and approximate time of the message. Do not send sensitive account information.